Promoting Good Practice

to the Membership Organisation & Association Sector

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Recruitment & Retention
Membership and donor-based charitable organisations  need to recruit and retain members and/or donors in order to operate. This section of the website is dedicated to this crucial role of the membership function and it is hoped the suppliers on this page can enable your organisation to either maintain and/or expand your member or donor base.


Supplier Deals & Discounts



The Membership Management Company is a specialist NFP sector service provider.

We have a wealth of experience of all aspects of running membership schemes, proposition development, operational effectiveness, maximising revenue generation, database creation or enhancing the customer experience (or all of the above!)

We can design and conduct research project to help you understand the perception of your members, create concepts and execute recruitment/retention activity and help to service some or all of your members' administrative needs.Our services are offered as either advice only (i.e. consultancy) or as a managed service. Our clients come from a variety of backgrounds: charity, professional institute, membership body and trade assocation. Customer Relationship Management (as a marketing concept NOT a technology product!) is our passion.

Clients include: Royal College of Physicians, Arthritis Care, Chartered Management Institute and Townswomen's Guilds.

MemberWise offer:15% off first consultancy project

Visit Membership Management Company website...
Access offer...



Sue Froggatt Training

 

Sue facilitates a series of one-day seminars that have been attended by over 1,500 delegates from membership associations, training providers, trade bodies and other  professional  service providers.Topics include: 

 

Relating to growing membership, retaining members, finding & managing volunteers, the latest trends affecting membership organisations, promoting training courses, events or consultancy services.

  

Cost: Dependent upon requirements

 

See Sue's 2011 Programme of Events on our event calendar

 

MemberWise offer: 5% delegate discount*

 

Visit Sue's Website...

Obtain discount...

 

*First seminar/consultancy session for new cients only.


The MemberWise website is a new resource and we are working hard to feature reputable suppliers. If you would like to recommend a supplier please contact the MemberWise Team


 

 


Good Practice Info & Advice


Recruitment Articles

Recruitment Drives

Recruiting New Members And Facing Objections

Growth Strategies For Membership Associations

Going Global

 

All of the above articles can be accessed on www.suefroggatt.com

 

Retention Articles

Member Retention

Making New Members Welcome

Items to include in Welcome Packs

New Member Survey + Template

Member Pledge Template

Renewal Cycle Options

Exit Survey Template

Membership Segmentation

Member Satisfaction Research

Engaging Members As Volunteers

Motivating Volunteers

Handling Generation-Specific Differences

 

All of the above articles can be accessed on www.suefroggatt.com

 

Membership Marketing Presentations

Membership Marketing Approaches - 4 Rs

 

- Recruitment

- Retention

- Revenue

- Resources

 

Click HERE to download presentation

 

Compiled by: Membership Plus (Print & Fulfillment)

MemberWise offer: 15% discount on first order, 10% on second*